FAQs

I choose the item of my choice and add it to the cart. To add a product to the cart, click on the "add to cart" button.Once your product is added to the cart, click on the button "my cart" on the top right or "go to cart" and click on "order".

Our average delivery time is 2 to 3 working days for France except when the time is specified in the product description.

For foreign countries, please allow 3 to 6 days.

A processing time of 24 hours is necessary to prepare the orders.

Absolutely, we can ship anywhere in the world.

The payment by credit card or via PayPal made on the site is secure. We use a secure SSL certificate to protect your banking data. Blue cards, Visa Eurocard and Mastercard, are accepted. After the transaction, an email confirmation of payment will be sent to you.

This can happen because of an incorrect email address or a spam filter in your inbox. Please make sure your email is spelled correctly when you place your order.

If this happens to you, please contact us as soon as possible on our Contact Us page. We may still be able to make the change. However, if the product has already been shipped, we will not be able to do anything.

Yes, you have 3 hours from the moment your order was placed. Just send us an e-mail and we will cancel your order and refund 100% of the amount.